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Armenia E-Commerce indicator

ICT Infrastructure and Services

Definition Active mobile-broadband subscriptions per 100 inhabitants
Source ITU Database
Topic Infrastructure
Year 2015
Active mobile-broadband subscriptions per 100 inhabitants: 		41.2929
Definition Fixed broadband subscribers divided by population and multiplied by 100
Source ITU Database
Topic Infrastructure
Year 2015
Fixed broadband subscriptions per 100 inhabitants : 		9.57759
Definition The monthly subscription charge for mobile cellular service. Due to the variety of plans available in many countries; it is preferable to use the tariff with the cheapest initiation/connection charge. If prepaid services are used (for those countries that have more prepaid than post-paid subscribers); the monthly subscription charge would be zero. If the plan includes free minutes and/or free SMS; this should be put in a note. Taxes should be included. If not included; it should be specified in a note including the applicable tax rate. (in USD)
Source ITU Database
Topic Infrastructure
Mobile-cellular monthly subscription charge, in USD: 		...
Definition -
Source ITU Database
Topic Infrastructure
Year 2014
Fixed broadband Internet tariffs, PPP $/month : 		21.8144
Definition This indicator can include both; estimates and survey data corresponding to the proportion of individuals using the Internet; based on results from national households surveys. The number should reflect the total population of the country; or at least individuals of 5 years and older. If this number is not available (i.e. target population reflects a more limited age group) an estimate for the entire population should be produced. If this is not possible at this stage; the age group reflected in the number (e.g. population aged 10+; population aged 15-74) should be indicated in a note. If no survey data are available at all; please provide an estimate specifying in detail the methodology that has been applied to calculate the estimate.
Source ITU Database
Topic Infrastructure
Year 2015
Internet users (per 100 people) : 		58.2493

Payment Solutions

Definition Denotes the percentage of respondents who report using their own credit card in the past 12 months (% age 15+). [w2: data are available for wave 2].
Source Global Findex 2014, World Bank
Topic Payments
Year 2014
Credit card used in the past year (% age 15+) [w2]: 		4.19186
Definition Denotes the percentage of respondents who report using their own debit card directly to make a purchase in the past 12 months (% age 15+). [w2: data are available for wave 2].
Source Global Findex 2014, World Bank
Topic Payments
Year 2014
Debit card used in the past year (% age 15+) [w2]: 		3.87804
Definition Denotes the percentage of respondents who report personally using a mobile phone to pay bills or to send or receive money through a GSM Association (GSMA) Mobile Money for the Unbanked (MMU) service in the past 12 months; or receiving wages, government transfers, or payments for agricultural products through a mobile phone in the past 12 months (% age 15+). [w2: data are available for wave 2].
Source Global Findex 2014, World Bank
Topic Payments
Year 2014
Mobile account (% age 15+) [w2]: 		0.7
Definition Denotes the percentage of respondents who report having a credit card (see year-specific definitions for details) (% age 15+). [ts: data are available for multiple waves].
Source Global Findex 2014, World Bank
Topic Payments
Year 2014
Credit card (% age 15+) [ts]: 		5.49587
Definition Denotes the percentage of respondents who report having a debit card (see year-specific definitions for details) (% age 15+). [ts: data are available for multiple waves].
Source Global Findex 2014, World Bank
Topic Payments
Year 2014
Debit card (% age 15+) [ts]: 		8.38666
Definition Denotes the percentage of respondents who report making a transaction with money from their account at a bank or another type of financial institution using a mobile phone in the past 12 months. This can include using a mobile phone to make payments, to make purchases, or to send or receive money (% age 15+). [w2: data are available for wave 2].
Source Global Findex 2014, World Bank
Topic Payments
Year 2014
Used an account to make a transaction through a mobile phone (% age 15+) [w2]: 		1.04738

Access to Financing

Definition Percentage of firms identifying access/cost of finance as a "major" or "very severe" obstacle.
Source Enterprise Surveys, World Bank
Topic Access to finance
Year 2013
% of firms identifying access to finance as a major constraint: 		25.9
Definition Proportion of the working capital that was financed by bank loans.
Source Enterprise Surveys, World Bank
Topic Access to finance
Year 2013
Proportion of working capital financed by banks (%): 		16.2
Definition Loans requiring collateral in order to get the financing.
Source Enterprise Surveys, World Bank
Topic Access to finance
Year 2013
Proportion of loans requiring collateral (%): 		88.7

E-Commerce Skills Development

Definition In your country, to what extent do businesses use ICTs for transactions with other businesses? [1 = not at all; 7 = to a great extent]
Source Networked Readiness Index, World Economic Forum
Topic Eskills
Year 2015
B2B ICT Use: 		4.7
Definition In your country, to what extent do businesses adopt new technology? [1 = not at all; 7 = adopt extensively]
Source Networked Readiness Index, World Economic Forum
Topic Eskills
Year 2015
Firms technology absorption: 		4.1
Definition In your country, to what extent do businesses use the Internet for selling their goods and services to consumers? [1 = not at all; 7 = to a great extent]
Source Networked Readiness Index, World Economic Forum
Topic Eskills / ecommerce readiness
Year 2015
B2C Internet Use : 		4.4
Definition Percentage of firms using email to interact with clients or suppliers.
Source Enterprise Surveys, World Bank
Topic Eskills
Year 2013
Percent of firms using e-mail to interact with clients/suppliers: 		89.4

Legal and Regulatory Frameworks

Definition -
Source UNCTAD Cyberlaw Tracker
Topic Legal frameworks
Year 2016
Does the country have a legal framework for consumer protection when purchasing online?: 		No
Definition -
Source UNCTAD Cyberlaw Tracker
Topic Legal frameworks
Year 2016
Does the country have a legal framework for data protection / privacy online?: 		Yes
Definition -
Source UNCTAD Cyberlaw Tracker
Topic Legal frameworks
Year 2016
Does the country have a legal framework for cybercrime prevention?: 		Yes
Definition A prerequisite for conducting commercial transactions online is to have e-transaction laws that recognize the legal equivalence between paper-based and electronic forms of exchange.
Source UNCTAD Cyberlaw Tracker
Topic Legal frameworks
Year 2016
Does the country have a legal framework for electronic transactions/e-signature? : 		Yes

Trade Logistics and Trade Facilitation

Definition Average number of days to clear direct exports through customs.
Source Enterprise Surveys, World Bank
Topic Logistics
Year 2013
Average time to clear exports through customs (days) : 		8.6
Definition The ease of arranging competitively priced shipments, rated from “very difficult” (1) to “very easy” (5).
Source Logistics Performance Index, World Bank
Topic Logistics
Year 2016
LPI International shipments score: 		2.21515
Definition The frequency with which shipments reach consignees within scheduled or expected delivery times, rated from “hardly ever” (1) to “nearly always” (5).
Source Logistics Performance Index, World Bank
Topic Logistics
Year 2016
LPI Timeliness score: 		2.604
Definition -
Source UPU
Topic Logistics
Year 2015
Percent of Income Linked to Parcels and Logistics Services: 		10.2
Definition This is the percentage of the population living in regions in which there is no postal service.
Source UPU
Topic Logistics
Year 2014
Percent of the Population Without Postal Services: 		0
Definition In your country, how efficient are the customs procedures (related to the entry and exit of merchandise)? [1 = not efficient at all; 7 = extremely efficient]
Source World Economic Forum
Topic Logistics
Year 2015
Burden of customs procedures: 		3.5
Definition The competence and quality of logistics services, rated from “very low” (1) to “very high” (5).
Source Logistics Performance Index, World Bank
Topic Logistics
Year 2016
LPI Logistics competence score: 		2.20649
Definition The ability to track and trace consignments, rated from “very low” (1) to “very high” (5).
Source Logistics Performance Index, World Bank
Topic Logistics
Year 2016
LPI Tracing & tracking score: 		2.02189
Definition This is the percentage of the population having mail delivered at their own home. Delivery to community cluster boxes is regarded as home delivery.
Source UPU
Topic Logistics
Year 2015
Percent of Population Having Mail Delivered at Home: 		93
Definition -
Source UPU
Topic Logistics
Year 2013-14
Postal Reliability Index: 		31.2

E-Commerce Readiness Assessment and Strategy Formulation

Definition -
Source ITU Database
Topic ICT Readiness
Year 2015
Country rank and value in the ITU ICT Development Index-Rank: 		71
Definition -
Source UNCTAD
Topic E-commerce readiness
Year 2016
Country rank and value in the UNCTAD B2C E-commerce Index-Rank: 		87
Definition -
Source World Economic Forum
Topic Networked readiness
Year 2016
Country rank and value in the WEF Networked Readiness Index-Rank: 		56
Definition -
Source ITU Database
Topic ICT Readiness
Year 2015
Country rank and value in the ITU ICT Development Index-Value: 		5.34
Definition -
Source UNCTAD
Topic E-commerce readiness
Year 2015
Country rank and value in the UNCTAD B2C E-commerce Index-Value: 		36.6
Definition -
Source World Economic Forum
Topic Networked readiness
Year 2016
Country rank and value in the WEF Networked Readiness Index-Value: 		4.3